Privacy Policy – Trabiesa
Last updated: August 18, 2025
Trabiesa (“we”, “our”, or “us”) values your privacy and is committed to protecting it. This Privacy Policy describes in detail how we handle information when you use the Trabiesa mobile application (the “App” or “Service”). It also outlines your rights and our responsibilities under applicable privacy laws. By downloading, accessing, or using Trabiesa, you agree to the practices described in this Privacy Policy.
Who We Are
Company Name: Nivatech Group LLC
Address: 8 The Green, Suite B, Dover, DE, United States
Contact Email: trabiesaapp@gmail.com
We are the data controller responsible for the processing of information in connection with the Trabiesa App.
Scope
This Privacy Policy applies exclusively to the use of the Trabiesa App. It does not apply to:
Third-party websites or services that may be linked from within the App.
Services operated by Apple Inc. (such as the App Store), which have their own privacy policies.
Any external communication platforms outside of our direct control.
Eligibility & Age Restriction
The Trabiesa App is intended only for individuals aged 18 years and older.
We do not knowingly collect or process information from individuals under 18 years of age.
By using the App, you represent and warrant that you are at least 18 years old.
If we discover that we have inadvertently received information from a user under 18, we will promptly delete such information.
Key Facts (Summary)
Trabiesa is a mobile entertainment application for users aged 18+.
We do not collect, store, or track personal data from users within the App.
We only receive information voluntarily provided by users who email us at trabiesaapp@gmail.com.
We do not run advertisements, behavioral tracking, or analytics that identify individuals.
All payments and subscriptions are processed exclusively by Apple through the App Store.
We do not sell, rent, or share user data with third parties.
Information We Collect
1. Voluntary Information (Support Communications)
The only personal information we may obtain is:
Email address and the content of your message if you contact us directly at trabiesaapp@gmail.com.
We do not require users to create an account, sign up, or register to use the App.
2. In-App Purchases & Subscriptions
Trabiesa offers auto-renewable subscriptions and other in-app purchases.
All transactions are handled securely by Apple’s App Store.
We receive limited metadata from Apple (such as product identifier, purchase confirmation, or subscription status) to provide access to premium features.
We do not collect, access, or store your credit card or payment details.
3. Automatically Collected Data
The App itself does not collect personal information. However, certain diagnostic or performance-related information may be automatically processed, including:
App version and device type (to ensure compatibility).
Crash reports or anonymized technical logs to maintain stability.
General usage metrics (non-identifiable) to improve the user experience.
No precise geolocation, contact list, camera, microphone, photo library, or advertising identifiers are collected.
How We Use Information
Any information we obtain (which is minimal and voluntary) is used strictly for the following purposes:
To respond to user inquiries or support requests.
To enable or validate in-app purchases and subscriptions.
To maintain and improve the functionality, stability, and security of the App.
To comply with legal and regulatory requirements.
We do not use information for marketing purposes, targeted advertising, or data profiling.
Sharing & Disclosure
We do not sell or rent your information. Disclosure is strictly limited to:
Apple Inc. for the processing of purchases and subscriptions.
Service Providers such as crash reporting or diagnostic tools, solely to maintain the App’s functionality.
Legal Obligations if required to comply with applicable laws, court orders, or government regulations.
Business Transfers in the unlikely event of a merger, acquisition, or transfer of assets, subject to appropriate safeguards.
Subscriptions & Payments
All purchases are processed by Apple’s App Store.
You can manage or cancel your subscription at any time via your Apple ID account settings.
Refunds, billing, renewals, and trial periods are handled according to Apple’s policies.
We do not issue direct refunds or store financial information.
Data Retention
Since we do not actively collect user data, retention is minimal.
Emails sent to trabiesaapp@gmail.com are retained only as long as necessary to provide support or comply with legal requirements.
Diagnostic and crash data (if any) is kept for a limited period to improve performance.
International Processing
Information may be processed in the United States or other countries where our service providers operate.
Where applicable, we rely on appropriate safeguards to ensure adequate protection of personal data (e.g., Standard Contractual Clauses under GDPR).
Security
We implement reasonable technical and organizational safeguards to protect information. However:
No method of transmission over the internet or method of storage is 100% secure.
As we collect minimal data, the risk is significantly reduced, but absolute security cannot be guaranteed.
User Rights
Depending on your jurisdiction, you may have rights under laws such as GDPR (EU/UK) or CPRA (California), including the right to:
Request access to the information we hold about you (limited to support emails).
Request correction or deletion of your data.
Restrict or object to the processing of your data.
Lodge a complaint with a data protection authority.
Requests can be made by emailing trabiesaapp@gmail.com.
Children’s Privacy
The App is not intended for individuals under 18 years old.
We do not knowingly collect information from minors.
Parents or guardians who believe their child has contacted us should write to trabiesaapp@gmail.com, and we will immediately delete the information.
Do Not Track & Advertising
The App does not use cookies, advertising identifiers (IDFA), or any form of tracking across apps or websites.
The App does not respond to “Do Not Track” browser signals because no tracking occurs.
Third-Party Links
The App may contain links to third-party websites or external services (e.g., Apple systems).
We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies.
Legal Disclaimer & Limitation of Liability
Trabiesa is provided “as is” for entertainment purposes.
By using the App, you confirm you are 18 years or older.
We are not responsible for any misuse of the App by individuals under 18 who bypass age restrictions.
To the maximum extent permitted by law, we disclaim liability for unauthorized access, third-party actions, or data transmission risks.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updates will be posted at this link, and the “Last updated” date will be revised accordingly.
Significant changes may also be communicated within the App.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, you may contact us at:
trabiesaapp@gmail.com.
